Unique features and services

Our purpose-built kiosk collects large volumes of feedback as customers leave your restaurants.

Our account service team will manually review your feedback and remove pranks and cranks to ensure the integrity of your data.

Your customer feedback data will be mapped to your rosters and key service periods.

Our account service team will analyse your data, provide an overview to your Ops manager, and provide personalised reports to each venue manager, tailored to their team’s specific journey of continuous improvement.

Every team member will receive a personalised report on their phone showing the customer feedback provided during their individual service periods.

Unique benefits

Your entire customer-facing human resource will become accountable for their contribution to your customers’ experience.

We will analyse positive feedback to identify good performance and encourage more of it through acknowledgement and praise.

You will establish a praise-based culture that helps identify and retain your best employees.

You will learn where to apply your Ops team’s remedial resources.

Your customers’ experience will improve. Your business will improve.

And you will be pleased to know there are no up-front costs, no hardware requirements, no minimum terms or lock-in contracts.